Terms & Conditions

Last updated on

Oct 11, 2025

Terms and Conditions

Effective Date: [Insert date]
Company: ThalamusX
ABN: 38 747 154 693
Website: docs.thalamusx.com.au
Contact: support@thalamusx.com.au

1. Acceptance of Terms

Welcome to ThalamusX.
By accessing our website, documentation hub, or using any of our services, you agree to comply with and be bound by these Terms and Conditions.
If you do not agree, please do not use our website or services.

These Terms apply to all users, clients, and visitors who access our website or use ThalamusX’s solutions.

2. Overview of Services

ThalamusX provides enterprise AI implementation, training, and integration services designed to help organisations deploy, embed, and manage ChatGPT Business or Enterprise securely.
We also offer documentation, onboarding support, and training resources for staff and teams.

We may modify, expand, or discontinue features from time to time to improve performance or security.

3. Eligibility

To use ThalamusX services, you must:

Be at least 18 years old;
Have the authority to act on behalf of a company or organisation;
Provide accurate, complete, and current information during registration.

4. Use of Services

You agree to use ThalamusX services only for lawful purposes and in accordance with these Terms. You must not:

Engage in unauthorised access, reverse engineering, or reselling of our systems;
Misuse AI tools or attempt to bypass enterprise security settings;
Upload or transmit malicious code, viruses, or harmful software;
Use our services to infringe on others’ intellectual property, privacy, or rights.

ThalamusX reserves the right to suspend or terminate access for any breach of these Terms.

5. Intellectual Property

All content on this website and associated platforms — including but not limited to text, graphics, code, logos, and design — is the exclusive property of ThalamusX Pty Ltd unless otherwise stated.
You may not copy, reproduce, distribute, or use our intellectual property without express written consent.

All trademarks, including “ThalamusX – The Gateway of Intelligence,” are protected under Australian and international law.

6. Client Content and Data

When using ThalamusX services, you may upload or share data (including company information, employee names, and policy documents).
You retain ownership of your data.
By providing content, you grant ThalamusX a limited, non-exclusive licence to process, host, and manage it for the purpose of delivering our services.

We maintain strict confidentiality and comply with all Australian privacy laws, including the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).

7. Third-Party Tools and Integrations

ThalamusX integrates with trusted third-party platforms such as:

Cushi (for onboarding and AI learning)
ChatGPT Enterprise or Business
Framer, Slack, and other professional tools

We ensure these partners maintain strong data protection standards.
However, ThalamusX is not responsible for third-party failures, outages, or changes beyond our control.

8. Payment Terms (if applicable)

For paid services, fees are charged as agreed in your individual service contract or onboarding plan.
All prices are in Australian Dollars (AUD) and include applicable GST unless stated otherwise.

Payments are non-refundable once services commence, except where required by Australian Consumer Law.

9. Disclaimer of Warranties

While ThalamusX aims for excellence and reliability, we do not guarantee that:

Our website or documentation will be free from errors or interruptions;
The outcomes of AI implementations will meet every client’s specific expectation;
Third-party systems (like ChatGPT or Cushi) will remain available indefinitely.

Services are provided “as is” and “as available.”
We disclaim all liability for indirect or consequential losses arising from the use or inability to use our services.

10. Limitation of Liability

To the fullest extent permitted by law:

ThalamusX is not liable for any indirect, incidental, or consequential damages, including loss of business, profits, or data.
Our total liability, in any case, will not exceed the amount paid to ThalamusX for the specific service giving rise to the claim.

This limitation does not exclude rights you have under the Australian Consumer Law, which cannot be waived.

11. Confidentiality

All information exchanged with ThalamusX, including client documentation and business strategy, will remain strictly confidential.
We will not disclose, sell, or share your information with third parties without consent unless required by law.

12. Security

We employ industry-standard encryption and authentication to protect your data.
However, no online system is completely secure.
You acknowledge that you provide information at your own risk and agree to notify us immediately of any suspected breach or unauthorised access.

13. Termination

ThalamusX reserves the right to:

Terminate accounts or access to documentation for misuse or breach of Terms;
Suspend service for maintenance, security, or operational updates.

Clients may terminate their agreement by providing written notice in accordance with their contract.

14. Governing Law

These Terms and any related disputes are governed by the laws of Queensland, Australia.
You agree to submit to the exclusive jurisdiction of the courts in Queensland.

15. Amendments

We may update these Terms periodically.
All changes take effect upon posting to our website. Continued use of our services after updates constitutes acceptance of the new Terms.

16. Contact Information

If you have questions or concerns about these Terms, please contact:
Email: legal@thalamusx.com.au
Mail: ThalamusX Pty Ltd, [Insert business address], Queensland, Australia